HTL-001

Active Property Desk PROPERTY ID: #1 CODE: HTL-001 Heritage ONLINE

WELHOTEL PURI ★ ★ ★ ★ ★

location_on Puri, Puri, Odissa — 752001 • GSTIN: 27AABCN8124G1Z2 • Phone: +919831159130

Pending Verifications

Confirmed Stays

speed Telemetry analytics Financial Report badge Front Desk Folios palette GST Invoice Templates meeting_room Rooms & Keys calendar_month Calendar price_change Tariffs & Rates verified_user Approvals block Room Holds hotel Categories photo_library CMS Showcase payments Payment Settings domain Property Profile

tune Post-Payment Flow Logic & Approval Rules

Configure whether bookings with verified payment are immediately confirmed or held for front desk review.

Active Mode: ⚡ Instant Confirmation

⚡ Automatic Instant Confirmation Standard OTA Mode

Once payment is completed or reserved, the booking is instantly confirmed, room inventory is locked, and the guest receives their official stay voucher immediately.

🛡️ Manual Verification & Approval Required High-Security Mode

Payment is captured, but the stay voucher is held in pending review. Front desk staff must verify guest government ID, dates, and payment records before issuing final confirmation.

Enforce mandatory Government Photo ID collection during marketplace checkout

rule Guest Booking Verification & Inspection Queue

Inspect guest credentials, verify payment transactions, and issue official stay vouchers.

pending_actions Pending Verification 0 verified Approved & Confirmed 7 cancel Rejected / Declined 2 list_alt All Bookings

Booking Ref	Guest Credentials	Stay & Category	Payment & Total	Approval Status	Actions
inbox No bookings found in this view. Switch tabs or clear search filters to view bookings.

Booking Ref

Guest Credentials

Stay & Category

Payment & Total

Approval Status

Actions

inbox

No bookings found in this view.

Switch tabs or clear search filters to view bookings.

notifications_active Recent Multi-Channel Notification Dispatch Audit

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Booking Confirmed at WELHOTEL PURI 1 week ago

Your reservation HTL-202609-EFS3QD is confirmed! Check-in: Tue, 29 Sep 2026. Your stay voucher is ready.

Target: customer

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New Instant Confirmed Booking: HTL-202609-EFS3QD 1 week ago

Guest Sahin Ahmed confirmed for 1 room(s) from 29 Sep to 30 Sep. Total: ₹1.18

Target: hotel admin

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Booking Confirmed at WELHOTEL PURI 1 week ago

Your reservation HTL-202609-OB5HBT is confirmed! Check-in: Tue, 29 Sep 2026. Your stay voucher is ready.

Target: customer

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New Instant Confirmed Booking: HTL-202609-OB5HBT 1 week ago

Guest Sarah Jenkins (HQ Director) confirmed for 1 room(s) from 29 Sep to 30 Sep. Total: ₹1.18

Target: hotel admin

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Booking Request Declined — HTL-202609-VERIF2 1 week ago

We regret to inform you that booking HTL-202609-VERIF2 at Grand Horizon Palace could not be confirmed. Reason: Payment transaction mismatch or gateway discrepancy. Your payment refund has been processed back to your original source.

Target: customer

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Booking HTL-202609-VERIF2 Rejected 1 week ago

Booking rejected by staff. Reason: Payment transaction mismatch or gateway discrepancy. Inventory has been released back to the online marketplace.

Target: hotel admin

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Booking Request Declined — HTL-202609-VERIF1 1 week ago

We regret to inform you that booking HTL-202609-VERIF1 at Grand Horizon Palace could not be confirmed. Reason: Payment transaction mismatch or gateway discrepancy. Your payment refund has been processed back to your original source.

Target: customer

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Booking HTL-202609-VERIF1 Rejected 1 week ago

Booking rejected by staff. Reason: Payment transaction mismatch or gateway discrepancy. Inventory has been released back to the online marketplace.

Target: hotel admin